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Privacy Policy

Your privacy is important to us. This policy outlines how ClarityCore Advisors collects, uses, and protects your information.

Effective Date: January 1, 2026
Last Updated: February 10, 2026

ClarityCore Advisors - Wellness & Treatment ("ClarityCore Advisors," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (claritycore.website), contact our treatment center, or receive services at our facility located at 559C Carson St, Carson, CA 90745.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Call our admissions line at (424) 566-8150
  • Submit an inquiry through our website
  • Request insurance verification
  • Enroll in a treatment program at our facility
  • Subscribe to our newsletter or blog updates

This information may include your name, phone number, email address, mailing address, insurance information, and details about your health condition or treatment needs.

Information Collected Automatically

When you visit our website, we may automatically collect certain information including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website address
  • Device type and operating system

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about addiction treatment services
  • Verify your insurance coverage and benefits
  • Facilitate the admissions process at our Carson treatment center
  • Provide and improve clinical care and treatment services
  • Send relevant information about our programs and resources
  • Comply with legal and regulatory requirements
  • Improve our website functionality and user experience

3. HIPAA Compliance & Protected Health Information

ClarityCore Advisors is fully committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state privacy laws, including 42 CFR Part 2 (Confidentiality of Substance Use Disorder Patient Records).

Protected Health Information (PHI)

Any health-related information you provide to ClarityCore Advisors in connection with treatment services is considered Protected Health Information (PHI). We handle all PHI in accordance with HIPAA regulations and our Notice of Privacy Practices, which includes:

  • Secure storage of all patient records, both electronic and physical
  • Access controls limiting PHI to authorized clinical and administrative staff
  • Encryption of electronic health records and communications
  • Regular staff training on HIPAA compliance and privacy protocols
  • Business associate agreements with all third-party vendors who may access PHI

Your HIPAA Rights

As a patient at ClarityCore Advisors, you have the right to:

  • Access: Request a copy of your medical records and health information
  • Amendment: Request corrections to inaccurate or incomplete health records
  • Restriction: Request limitations on how your health information is used or disclosed
  • Accounting: Request a list of certain disclosures we have made of your health information
  • Confidential Communications: Request that we communicate with you in a specific manner or at a specific location
  • Breach Notification: Receive notification if there is a breach of your unsecured health information

4. Information Sharing & Disclosure

ClarityCore Advisors does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Treatment: With healthcare providers involved in your care at our facility
  • Payment: With insurance companies for verification and claims processing
  • Operations: With staff and contractors necessary for facility operations, under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government investigation
  • Safety: To prevent serious and imminent threats to health or public safety
  • Consent: When you have provided written authorization for specific disclosures

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. These may include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure server infrastructure with regular security audits
  • Employee access controls and confidentiality agreements
  • Regular security awareness training for all staff

While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. We encourage you to take steps to protect your own information online.

7. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • File a complaint with the appropriate regulatory authority

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. ClarityCore Advisors does not sell personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate consent.

10. Third-Party Links

Our website may contain links to third-party websites. ClarityCore Advisors is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page indicates when the latest changes were made. We encourage you to review this policy regularly.

12. Contact Us About Privacy

If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us:

ClarityCore Advisors - Wellness & Treatment
Privacy Officer
559C Carson St, Carson, CA 90745
Phone: (424) 566-8150
Email: [email protected]

If you believe your privacy rights have been violated, you also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.